MetroPCS® - Frequently Asked Questions: Customer Service. Chat with a real agent to get help with questions and issues via live chat. MetroPCS Live chat Support is free for all. Our standard business hours are: Monday through Friday 7 AM to 7 PM Central. The Call Center can be reached by calling 1-800-999-6389.

Please fix this app. Please help us improve our content by removing questions that are essentially the same and merging them into this question. Please refer to the TECHNICAL SPECIFICATIONS tab for a complete list of features by model. Plus, with available HD displays, high-resolution cameras, innovative security features, organizational tools, and access to thousands of apps, they're perfect for anyone with an on-the-go lifestyle.

Change a MetroPCS phone number to another phone by going through the Activation section on the MetroPCS website.

Unrated apps may potentially contain content appropriate for mature audiences only. Very poorly, despite a good wifi connection. We hope they resolved your issue successfully. We tested this several times and each time, it was very easy to connect with a human without a problem. Well I went on line like I always do. What can I do I m not happy with the fierce phone, I m thinking of dropping metro.

That would be great if it would load up an run period but no such luck! That’s what you find when you go looking for the Metro PCS Customer Service Live Person information. The BBB Customer Review Rating represents the customer's opinion of the business. The Metro PCS Wireless customer service phone number is 1-888-8metro8 (1-888-863-8768). The MetroPCS Customer Care hotline is staffed with live agents that can be reached at every hour of every day of the week.

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My phone is always overheating with CPU reaching 147 degrees. Needs Work You do need to connect to 3 or 4g so joyn can register the app once to verify your a customer but this program is for ppl w/no cell coverage so. No registering, no passwords, no new phone numberit just works! Not working properly I have a Samsung Galaxy S4, with metropcs, I'm trying to use the joyn app and I haven't been able to do it. Now it does not work at all.

Good lord what do you need to do to talk to a real person. Had to give 1 🌟 only because would not allow me to unclick that one also. He listen to that crappie company for 1 an a half hours. Hire more people if you cant handle the call volume.

Is one of the telecommunication companies in United States, who are providing prepaid wireless service as a part of T-Mobile US, Inc. It does not contain enough information. It has extra strong shatterproof glass but Ive dropped it twice.

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When I call that voicemail number it shows me who owns that number and it is in Santa Barbara. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Where are you from? Whether you're searching for basic cell phones, state-of-the-art smartphones or something in between, it's all at your fingertips.

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Now rest that tapping finger and get the help you need. On my call log it shows a different phone number, then my actual number for voicemail. Or just make wifi calling like tmobile since they are now merged. Or, email us with the form below.

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I didnt know i had it installed. I don't know what you guys did to the last update, but i never had any problems before the update, now i cant even connect to a network. I downloaded this application to resolve my connection issues while away on business. I had emergncy uisness come up. I have asked for a replacement phone way before my 30 days and to no avail.

The company instead directs customers with questions towards its website at MetroPCS. The server should flag first time not app because code doesn't work. This app has a great concept and i was excited about the idea of using on my recent overseas trip. This is effective as it goes direct to the support staff who will respond to your problems. This person must be getting my messages. Till then, its just broken and utterly usesless.

As of 2015, MetroPCS does not offer live chat support on its website.At first, I was sceptical about the cured screen and plastic bezel in the durability department.

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  1. Also drops wi-fi calls but could be network related.
  2. And I didn't know people were trying to call me.
  3. And I think that was great of ur guy to help me like.
  4. And after that follow on as the person responds.
  5. I have asked for a replacement phone way before my 30 days and to no avail. I have metro PCS and I am happy with the service for my money’. I have to use Magicjack to make calls. I spend alot of time talking to myself before having to disable this POS service and make the call via weak cell.

    For more information, it would be better to talk directly to a live person. From cases and covers to headphones and chargers, our innovative collection makes it easy to get more from your go-to mobile device. Frustrated I downloaded this app for the same reason a lot of other people did; they were getting poor reception where they live. Get chat support integrated to their site. Going to switch to a new carrier do to the inability to do business using my phone on any way.

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    Read more: Can I chat with a ICICI bank customer care representative regarding my credit card application? Really joyn worked not more. Registration fails I've tried installing Joyn twice and each time it fails to register with the network. Remember, you will find the location of a specific store after giving out the name of your city, state or zip code. Repeating the same thing over an over again. Some features in videos may not be available on all models.

    I went to one of the outlets and they did not know what to do. If you asked to speak to a person. If you call 611 or the customer service number YOU WILL NOT GET THROUGH. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. If you dial 611, call must originate from your MetroPCS mobile phone.

    While I was in WiFi with 25m/25m fiber optic speed. Why do I have to complete a CAPTCHA? Why would that be like that. Windows®: Get the full desktop experience on your phone with a Windows® phone that lets you switch between devices seamlessly. Yea good luck with nonexistant customer service.

    If you feel any of these questions have been included in error help us improve our content by splitting these questions into seperate discussions. If you have internet but poor to no signal wifi calling will be your go to resource. If you would like to speak to a real person about the above frequently asked questions and issues select the live chat button on the right; however note our agents don’t have access to account details.

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    Best phone Ever Bought this a year ago.But they are different sized sim cards.But they lost a customer over it I wish I could remember ur dudes name but he needs a pay raise.

    To contact MetroPCS by phone is always your best bet, but there are still other options there as well through Twitter or Facebook for less emergent needs. To ensure our customers receive all the value they deserve, we want to make sure that they receive the offers they are entitled to, including rebates. Tried app w/(Samsung Galaxy S7). Two executives of PageMart Wireless Company was the founder of Metro PCS. UPDATE: A few months later. USB cable required (included).

    • Daniel has a positive feedback rating of 92.
    • Some positive reviews: ‘I love metro pcs and will never switch back.
    • I had this app last year and it worked fine.
    • Additional carrier charges may apply.
    • All prospective and current clients of Metro can find all possible information on devices and buy them online.
    • Als je op de website klikt of op de website navigeert, ga je ermee akkoord dat we op en buiten Facebook informatie verzamelen via cookies.
    As an alternative to writing an email, you can leave a message for the MetroPCS customer care using Facebook messenger.

    How do i chat with a metropcs representative online? However since the update I can't even sign in and now only get the inexplicable message that my account has been suspended. I called the corporate number and followed your instructions and got through and was able to get my phone back on. I can`t receive calls or receive text messages?!

    Com/company/metropcs and Instagram- instagram. Com/user/metropcs, Linkedin-linkedin. Comprised of 67% BBB Rating and 33% Customer Review Rating. Copyright 2013 Customer-Service-Live.

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    Even when we called on Saturday, there was no problem. For Premium Handset Protection from MetroPCS, call Asurion customer service number 1-866-862-3397. For added style and functionality, you can personalize your mobile phone with the latest accessories. For mail-in rebates question, call MetroPCS Young America customer service number 1-800-999-6389.

    By claiming your Business Profile, businesses can add custom text or descriptive information about their services, insert company logos, and add photographs for consumers to view.By purchasing this item, you are transacting with Google Payments and agreeing to the Google Payments and.Calls get disconnected in between 1-3 min of conversation Or it turns totally silent in 2-3 min of call.
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    If you’re using Internet Explorer 8 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE9 or greater). In icici bank and my debit card is block for online trasations. In other words Joyn need to be updated too. Information in this BBB Business Profile is believed reliable, but not guaranteed as to accuracy. Intuative and flows nicely.

    You can also contact MetroPCS via its support account on Twitter. You let crack whores get into other people’s accounts and f****** do whatever they want when they’re not even allowed to be on the account to begin with. You will get the auto attendant prompting you to select from a list of menu items. You’re in the right place.

    Linquist and Malcolm Lorang. Main features include Contacts, Presence, Enriched Chat, Content Sharing, Wi-Fi Calling and Video Calling. Maybe I will try JOYN customer service today.

    Otherwise youll get a never ending automated service. Otherwise, this app is working for nothing, wasting my time and memory in my cell. Perhaps you should address this issue since I'm the umpteenth person to report this app's poor performance. Please check soon for updates in Google play.

    Poorly designed Also randomly some calls ring forever if its not answered or rejected GS3. Posting all over utub. Processors that fit your speed: For the ultimate in speed and seamless multitasking, LG offers, hexa-core and octa-core devices that give you fast access to your favorite apps and programs, and a host of state-of-the-art features. Q:Â Why does it take so long to get a MetroPCS agent over the phone?

    Memory cards sold separately. MetroPCS also goes live when you visit. MetroPCS has cooperated with BBB in addressing this matter outlining steps they are taking to eliminate the underlying cause to this pattern. More harm than good if you want to know the truth. My account now seems to be suspended for no good reason and to call customer service. My phone is always overheating with CPU reaching 147 degrees.

    Sometimes customers may face trouble in finding Metro PCS customer service number and for this reason; we are sharing some important information’s here so that you may find the easiest way to communicate with Metro PCS customer care. Still, for ease of use, you can't beat a quick Twitter message. Super bad Had it before, it worked super. T-Mobile purchased Metro PCS on May 1, 2015. Thank you metro pcs dude. Thank you so much for posting this!

    Costs money to talk with a rep. Cus of him I got a customer for life. Decided to redownload it and find that it is total crap now. Developers can you make the dialer more like android or um.

    It keeps saying my account is temporarily suspended since last update. It prompts a Window saying "not yet support in your device. It requires me to log off the wifi to finish setup. Its not letting me go onto some of my apps and keeps logging me off of them. Just keeps saying "signing in".

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